FAQ

Have Questions? We Have Answers. 

If your question about L&P Aesthetics skincare products isn’t answered here, just contact us: 650-327-3232 or email

All of the skincare products we carry at L&P Aesthetics have been vetted by our team of skincare experts and are proven to provide results. If you have any questions about a particular product, just send us an email or give us a call at 650-327-3232. Happy shopping!

At this time due to health and safety issues, we cannot accept returns on any products sold on our online store or in the office. All sales are final.

L&P Aesthetics will process and ship your products the same day that you order. Depending on where you live or what is happening with the U.S. postal service, you should receive your products within a few days. We will email you if there is an unexpected delay.

Not everything….

Products With Prescriptions: We cannot sell medical-grade skincare products that require a prescription on our online shop. If you already have a prescription on file with us, please call us to have the product shipped to you: 650-327-3232

Dermaquest Dermaclear: We only sell Dermaquest Dermaclear in our office but we can ship it to you, if you call us and pay over the phone.

SkinMedica: All SkinMedica products can be purchased on the L&P SkinMedica Shop so that you can earn and use your Alle points.

ZO Skincare: Coming soon….

At this time, we cannot ship overseas. If you’d like a recommendation for where to purchase a specific product in your country, just contact us!

Pricing is exactly the same, but we do charge for a flat shipping rate when products are purchased online. If you purchase over $250 in products, you get FREE shipping!

If we are offering a promo on a product, the discount will automatically be included in your online purchase.

Of course! You can call the L&P front office at 650-327-3232 and we may be able to help you over the phone. If you’d like a full skin evaluation with product recommendations, just book a virtual or in-person consultation with one of our expert aestheticians